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ACCESSIBILITY
Through specific interventions, implemented through the financing PNRR provided by the Ministry of Culture., the Museum continues to improve physical access to spaces and usability of content.
The Museo Schifanoia is committed to accessibility and inclusiveness, providing a welcoming and barrier-free experience for all visitors. Through specific interventions, implemented through PNRR funding provided by the Ministry of Culture, the Museum continues to improve physical access to spaces and usability of content.
Below is some useful information to help you better plan your visit. For further details you can contact the Museum via email to arteantica@comune.fe.it.
BEFORE THE VISIT
Tickets
Tickets can be purchased exclusively at the Museum’s ticket office. Admission is free for visitors with disabilities and their companions.
Reservations, which are free of charge, can be made online
Museum Access.
Museo Schifanoia Is fully accessible to people with reduced mobility.
In front of the entrance, at No. 4 Via Scandiana, there is a parking area reserved for people with disability badges. The ticket office doors are manually pushed inward, and Museum staff are always present in the area to facilitate access if necessary. The entrance to the exhibition route is a single swing door that is manually pushed outward, and Museum staff is always present in the area to open the door.
Luggage
Bags and backpacks can be left in the lockers on the ground floor.
DURING THE VISIT
Download the map to discover the exhibition route and all museum services.
Accessibility to floors
All areas of the exhibition route are accessible: one elevator leads to the mezzanine and another to the main floor. Due to the conformation of the historic building, it is not possible to access directly from the mezzanine to the main floor, but it is necessary to move from one wing of the building to the other on the ground floor.
See the map to check the location of elevators and internal routes.
The garden is fully accessible and the cafeteria has new spaces, which can also be used by all.
Toilet facilities
Restrooms, which are accessible to people with disabilities, are located on the ground floor along the exhibition route (room 19) and at the lobby of number 21, before the entrance to the garden, and on the mezzanine level near the conference room and lecture hall. Both service blocks have a bathroom with a changing table. See the map to check its location
Seats
There are several rest stops for visitors on the exhibition route. Consult the map to check their locations.
Sign Language Video Guide
Visitors with hearing disabilities can visit the entire museum using the video guide in theMuseumMix app with marked in LIS and ISL and subtitles.
Accessible video media
All videos in the museum rooms (1, 9, 17) are subtitled in Italian and English. In theMuseumMix app, the same videos are translated and subtitled in LIS (Italian Sign Language) and ISL (International Sign Language).
Animals
Service dogs for the blind are always welcome inside the Museum.
Tactile pathway
There is a tactile pathway in the museum, consisting of 6 reproductions of three-dimensional objects (sculptures, medals, and ceramics) in full size or scale, which allows visitors to touch copies of the works. Each reproduction is accompanied by texts with descriptions in Italian Braille or high-contrast texts that complement the experience.
The works reproduced are:
- Relief with raven trampling an eagle (room 2)
- Mug with crouching deer (room 3)
- Bowl with Bentivoglio coat of arms (room 3)
- Petrecino da Firenze, Portrait of Borso / Baptismal Font (room 12)
- Guido Mazzoni, Painful (Room 14)
- Bust of Claudius (room 20)
Multisensory panels
Four multisensory panels have been placed in the Hall of Months to make the famous decorative cycle accessible to all. Using a special printing technique, the panels combine visual and tactile content with Braille text, transparent ink drawings in relief, and high-contrast graphics. Using QR Codes and NFC (Near Field Communication), an audio-visual guide with subtitles, translated into LIS and English, is also available to delve deeper into the content of the panels.
The panels, with integrated visual and tactile information, are designed to be usable by all visitors, regardless of their needs, for an integrated, inclusive and accessible experience.
Guidance in CAA
The Museum’s guide in Augmentative Alternative Communication (AAC) uses symbols, pictograms and technology to make information accessible to those with limitations in traditional language. It is intended for people of all ages who, due to neurological problems, trauma, or disease, have not developed or have lost the ability to read.
Download the Guide in CAA
Trimodal video
The video in trimodal communicative mode integrates LIS, voice, CAA. The main visual content is enhanced by Augmentative and Alternative Communication (AAC) for those with communication difficulties and translation into Italian Sign Language (LIS) for deaf people. This mode makes the content more accessible to a diverse audience, ensuring inclusive enjoyment for all.
Trimodal Video will be available soon
Schifanoia Workshop
Download the map created specifically as part of the Officina Schifanoia project, a multi-voiced “guidebook” that can be used by different audiences. Thanks to an interdisciplinary approach, the map connects different areas of knowledge, languages and cultures, making the contents accessible and topical, with reference to users’ daily experience. This guide promotes universal accessibility to heritage and is available in Italian and English
Credits
The Museo Schifanoia accessibility improvement project was funded under the NRP, Investment related to “Removing Physical and Cognitive Barriers in Museums, Libraries and Archives to Enable Wider Access to and Participation in Culture funded by the European Union – NextGeneration EU.”
To plan the interventions, the Art Museums Service and the Monumental Heritage Service of the Municipality of Ferrara relied on the fundamental collaboration of:
Ferrara area committee for the disabled
Guarantor of the rights of persons with disabilities
Italian Union of the Blind and Visually Impaired – Ferrara Section
National Agency for the Deaf – Section of Ferrara
The Node Association APS
MyFe is Ferrara’s tourist card, a pass that gives you a unique experience while saving time and money. A ticket for visiting the city’s museums and monuments, including exemption from paying the tourist tax.
